Contact & consultation

Arranging an assessment

Outpatient appointments are booked through the hospital on the numbers below; international patients can ask for Michael Yu. Bring photographs of your face from three and five years ago if you have them, because they show how the lines have changed and are more useful than any description. Bring the actual bottles, or a list, of everything you have put on your face in the past year, including anything bought online without an ingredient list, and be ready to describe how much sun protection you use on an ordinary day rather than on holiday.

What a good assessment includes

A judgement about which contributor produced each line and how that was decided, a review of everything you have been using and for how long, an honest statement about whether the answer is treatment at all, and a clear account of what each proposed step would change and what it would not. You should leave able to say which contributor is being treated, how long it will take to judge whether it is working, and what maintenance will look like.

Asking about the plan

Ask which contributor has been identified and how. Ask what each proposed treatment addresses, how long its effect lasts, what would make it the wrong choice for your face, and what it does not change. Ask specifically whether anything proposed is unsuitable in pregnancy or breastfeeding, and what the downtime and pigment risk are for your skin tone. A clinician who answers those questions specifically is assessing you rather than presenting to you.

Before you commit

No decision needs to be made at the first appointment, and no package of sessions should be sold before an assessment is complete. Take the plan away, read it against the guides on this site, and come back with questions. A promise of a stated number of years removed, or a discount that expires, is information about the clinic rather than about your face.